Cookie Policy
Effective Date: 9/2/2025
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our platform.
This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to function properly. They cannot be disabled.
- Authentication: Keep you logged into your account securely
- Security: Protect against cross-site request forgery (CSRF) attacks
- Session Management: Maintain your session state across pages
- Load Balancing: Ensure optimal platform performance
2.2 Functional Cookies
These cookies enhance your experience by remembering your preferences and settings.
- User Preferences: Remember your dashboard layout and settings
- Language Settings: Store your preferred language
- Theme Preferences: Remember dark/light mode settings
- Form Data: Save draft information to prevent data loss
2.3 Analytics Cookies
These cookies help us understand how you use our platform so we can improve it.
- Usage Analytics: Track which features are most used
- Performance Monitoring: Identify slow-loading pages or errors
- User Journey: Understand how users navigate through the platform
- Feature Adoption: Measure success of new features
2.4 Marketing Cookies (Optional)
These cookies are used for marketing purposes and require your explicit consent.
- Email Campaign Tracking: Measure effectiveness of our communications
- Referral Tracking: Understand how you found our platform
- Conversion Tracking: Measure success of marketing campaigns
- Personalization: Customize content based on your interests
3. Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your login session | Session | Necessary |
| csrf_token | Security protection against attacks | Session | Necessary |
| user_preferences | Stores dashboard and display preferences | 1 year | Functional |
| cookie_consent | Remembers your cookie preferences | 1 year | Necessary |
| analytics_id | Anonymous usage analytics | 2 years | Analytics |
| marketing_consent | Tracks marketing campaign effectiveness | 6 months | Marketing |
4. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
Google Analytics
Helps us understand how users interact with our platform through anonymized data.
Google Privacy Policy →5. Managing Your Cookie Preferences
Cookie Consent Manager
You can manage your cookie preferences using our consent manager, which appears when you first visit our site.
5.1 Browser Settings
You can also control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Note: Disabling necessary cookies may impact platform functionality, including the ability to log in and access your account.
6. Cookie Retention
6.1 Session Cookies
These cookies are deleted when you close your browser and are used for essential platform functionality.
6.2 Persistent Cookies
These cookies remain on your device for a specified period:
- Functional cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 6 months
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our platform or via email.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@protectix.com
Data Protection Officer: dpo@protectix.com
Support: support@protectix.com